(Re)habilitation and Counseling (C)
Gael Hannan
Hearing Health Advocate
Hannan Consulting
North Saanich, British Columbia, Canada
Disclosure(s): No financial or nonfinancial relationships to disclose.
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Shari Eberts
Founder
Living with Hearing Loss
New York, New York
Disclosure(s): No financial or nonfinancial relationships to disclose.
People with hearing loss are most successful when their goal moves beyond ‘hearing better’ to ‘communicating better’. In this vibrant session, Gael Hannan and Shari Eberts demonstrate strategies to help your clients do just that. In addition to their hearing technology, clients must engage attitude and behavioral dynamics often overlooked in clinical practice. Without these skills, clients will often continue struggling to communicate. The client-centered concepts presented in From Hearing Better to Communicating Better: The Power of a New Client Mindset will help practitioners improve clinical care and their clients become more successful self-advocates for a better hearing loss life.
Summary:
People with hearing loss are most successful when their goal moves beyond ‘hearing better’ to ‘communicating better’. It’s not always easy to do, but in this vibrant session, Gael Hannan and Shari Eberts will demonstrate strategies to help your clients do just that. In addition to a broad range of hearing technology, clients must engage other dynamics that are often underrepresented or overlooked in standard clinical practice, such as the reframing of attitudes towards hearing loss, and embracing a range of non-technical behavioral game-changers. Without these communication-based strategies, clients will often continue to struggle, even with the best hearing aids. In From Hearing Better to Communicating Better: The Power of a New Client Mindset, Gael and Shari introduce client-centered concepts that can help practitioners improve their clinical care. Clients will develop an improved mindset that will transform them into stronger self-advocates, better builders of relationships and who are equipped to improve almost any listening situation.
Just as a three-legged stool never wobbles on uneven ground, this trio of strategies establish a solid foundation that equips the person with hearing loss for the best possible communication.
< ![if !supportLists] >1. < ![endif] >Mindset: changing personal attitudes about hearing loss for more positive results
< ![if !supportLists] >2. < ![endif] >Technology: embracing a full range of assistive technology
< ![if !supportLists] >3. < ![endif] >Behavioral game changers: using best practices to improve communication in a variety of settings
The session will explore these concepts through real world examples that take participants deeper into the lived experience of hearing loss. Attendees will leave the session with a better understanding of the full range of strategies that meet the client’s whole-life needs and a roadmap for implementing this knowledge with clients in their practices.